Everything you need to book, ship, and invoice FTL.
LTL and PTL solutions for your freight brokerage.
Complement your tech stack and improve your workflows.
Automate shipment creation, tracking, and invoicing.
Connect with your core systems.
24 years of freight innovation.
Awesome people work here.
All the things we've been up to lately.
Stay informed with product updates, company news, and insights on how to grow your freight brokerage.
Spartan Logistics’s prior TMS was hampering their growth. After a thorough evaluation, BrokerPro was the obvious choice to facilitate scaling their business.
Spartan Logistics was formed in 2013 as an in-house transportation provider for a Chicago-based food distributor. Since that time, Spartan has grown and is currently managing over 2,500 loads per month throughout the United States, Mexico, and Canada. They focus on dry, refrigerated, and frozen loads, consisting of full truckloads along with challenging partial and multi-pick shipments.
We hope that 2022 is off to a great start for you. As mentioned in our December newsletter, we have big plans for the year, and we are off to a tremendous start.
Last month, we delivered a major new update to our customers that includes:
Our friends at Spartan Logistics discuss their success using BrokerPro and tell us how switching from MercuryGate has saved them hundreds of thousands of dollars.
Nearly every business claims their customers are satisfied with their products and services. This is such a repeated claim that, most of the time, though, we just tune out the message as what it typically is — an empty claim made by the vendor’s marketing team.As a business leader in the freight broker world, though, the technology you choose has a profound impact on your company’s ability to serve your customers. A robust transportation management system (TMS) is key to improving operational efficiency for freight brokers and 3PLs. Your TMS can help you save time, reduce costs, simplify supply chain processes, and provide superior customer service. The TMS is an extension of your team and should allow them to serve customers and carriers efficiently. The software shouldn’t get in the way of letting your team book and post loads quickly, and it should enable them to effortlessly perform repetitive tasks like check calls.Put simply, your TMS should be easy to use for your team – allowing them to provide your customers with an excellent user experience. This article discusses why you should consider customer satisfaction when choosing a Transport Management System with a particular focus on the role of user experience (UX). Keep reading to learn more.
Your technology stack is a key differentiator for your freight brokerage. Each solution you deploy is a piece of the puzzle that allows your team to book more loads, provide better service to your customers, operate with profitable margins, and serve your carriers better.
However, each solution you deploy adds complexity to your business’s operations. Without a strategy to integrate all these applications, your freight data will reside in silos – reducing the impact of the different technology solutions you utilize.
It is often said that freight brokers make money “in the margins.” From contract rates to carrier efficiency to deadhead miles, few industries watch data as closely as freight brokers.
These metrics are pretty standard across the industry, and there are many tools available to help you see how your business compares to others so you can identify where you need to improve. However, there are metrics to which DAT or Freightwaves don’t have access to – your business’s overall efficiency. You can’t control things like carrier rates or general supply chain backlogs, but you can dramatically improve your business’s overall productivity by measuring and improving how you operate.
Trucker Tools is pleased to announce that we’re partnering with Infinity Software Solutions to bring you a platform integration that automates time-consuming brokerage activities and offers you greater operational efficiency. The integration between Trucker Tools’ real-time visibility platform and ISS’ BrokerPro transportation management solution lets you manage loads, issue rate quotes, access QuickBooks, onboard carriers and track active loads in real-time from a single interface. The integration makes it easier than ever for you to address service delays as they occur in real-time, which helps increase shipper satisfaction and retention.