JOIN THE INFINITY SOFTWARE SOLUTIONS TEAM

Infinity Software Solutions serves a variety of transportation intermediaries, agents and shippers throughout the U.S, from independent freight broker agents to large transportation firms. We are helping companies of all sizes streamline their operations, save money and improve service.

SOFTWARE SALES REPRESENTATIVE

What's this role about?

Is responsible for implementing, managing and developing sales & marketing activities in the region, within the framework of business units strategic plans aligned with GHC.

To be successful in this role you need

  • Extensive commercial experience
  • P&L responsibility for successfully managing budget and target fulfillment for at least two commercial units
  • Cross functional experience from a combination of a number of areas such as: Sales, Marketing, Logistics and Finance
  • International working experience, having worked with multiple geographies/countries and ideally having lived in more than one country
  • Managing a matrix way of working

CUSTOMER SUPPORT SPECIALIST

What's this role about?

Responsible for providing exceptional customer support for new and existing customers, internal information technology support for Infinity Software Solutions, and assist with sales and marketing efforts.

To be successful in this role you need

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Follow up with customers to ensure their technical issues are resolved
  • Multi-tasking abilities
  • Patience when handling tough cases